Data Products

Geo Map

• Harm/Risk Reduction Coordinator: Assisting community members with navigating services; advocating for services and community needs

Care Journey

• Department Director: Understanding client care navigation, community needs, and opportunities for prevention education

Story Template

• Prevention Coordinator: Creating a campaign to share client stories with local, regional, and statewide agencies to supplement quantitative data

County-Specific Deflection Program Overview

• Harm/Risk Reduction Coordinator: Gaining deeper understanding of county’s deflection program and/or learning about what other counties’ deflection programs look like; potentially increasing collaborative care regarding harm reduction services (e.g., STI testing)

Social Network

• Community Health Worker: Supporting care coordination by reviewing/confirming programs/providers in county/nearby counties

Data Education

• Public Health Officer: Using as a teaching tool for internal staff

Geo Map

• Behavioral Health Resource Network Coordinator/Manager: Understanding what's available and where services are needed; training staff on available services and navigating care with client(s)

Care Journey

• Crisis Response Supervisor/Manager: Understanding client care navigation, community needs, and available services to direct staffing, funding, and programs

Story Template

• Peer Support Specialist: Collecting and sharing stories with agency leadership, communications teams, and grant reports to demonstrate program effectiveness and/or gaps in services

County-Specific Deflection Program Overview

• Peer Support Specialist: Learning about referral opportunities (in some counties when relevant); providing the opportunity to see what a county’s program could offer client(s); increasing understanding of local programming to best support individuals in a deflection program if/when they become a new client

Social Network

• Referral Coordinator: Increasing understanding of local community landscape and providing opportunities to build connections to local agencies/organizations

Data Education

• Executive Director: Using as a teaching tool for internal staff and informing/clarifying information in external-facing content creation (presentations, grant writing) for funders

Geo Map

• Fire/Emergency Medical Services (EMS) Leader: Understanding where services are needed, where responses are already happening, and where more staffing is needed

Care Journey

• Deflection Coordinator/Diversion Coordinator: Understanding client care navigation, program experiences, community needs, and available services to report to county and state leadership

Story Template

• Code Enforcement/Community Engagement: Collecting stories to share with agency leadership, community, and county/city leadership to supplement quantitative data and demonstrate personalized experiences navigating services with first response

County-Specific Deflection Program Overview

• Sheriff/Oregon State Sheriffs' Association (OSSA) Leadership: Using as a teaching tool for internal staff and to inform and clarify information in external-facing content creation (presentations, grant writing) for funders/to the public, potentially to demonstrate collaborative efforts

Social Network

• Community Educator: Informing and clarifying information in external-facing content creation (presentations) to the public, potentially to demonstrate collaborative efforts

Data Education

• Police Department – Public Affairs: Informing/clarifying information in external-facing content creation (presentations, grant writing) for funders

Geo Map

• Care Coordinator/Manager: Aligning program priorities with community needs and available services

Care Journey

• County Commissioner: Navigating various services and locations to understand availability and needs, direct funding, programs, and staffing where needed

Story Template

• Clinical Coordinator/Manager: Sharing stories of clients navigating services; generating reports for agency leadership and statewide reporting requirements

County-Specific Deflection Program Overview

• Commissioner: Gaining deeper understanding of county’s deflection program and/or learning about what other counties’ deflection programs look like, potentially to educate and support funding

Social Network

• Insurer: Gaining deeper understanding of local community providers and capture which organizations engage with each other within insured area(s), potentially when looking to expand reach

Data Education

• Data Analyst for Insurer: Using as a supportive internal tool to educate other departments and colleagues 

Geo Map

• Substance Use Disorder Provider: Assisting community members with navigating services; advocating for services and community needs with county agencies

Care Journey

• Equity/Access Coordinator: Navigating through various stages to understand gaps and opportunities to advocate for funding, services, and staffing with grant funders/state contracts

Story Template

• Data Analyst: Selecting from repository of stories relevant to area, region, or topic area to generate report on community navigation of services

County-Specific Deflection Program Overview

• Fair Housing Representative: Gaining deeper understanding of county’s deflection services/supports and/or learning about what other counties’ deflection programs offer regarding housing

Social Network

• Community Outreach Director: Informing and clarifying information in external-facing content creation (presentations, grant writing, campaigns) to show organization’s reach and interaction with local community

Data Education

• Regional Director: Informing/clarifying information in external-facing content creation (presentations, grant writing) for funders